Shipping & Returns

Overview

We want you to be completely satisfied with your purchase, so we offer a 100-day return policy. If it's been less than 100 days since your purchase, we're happy to help with a return or exchange.

To qualify for a return, just make sure your item is unused, in its original condition, and still in the packaging it came in. Return postage must be paid by the customer. If you're not completely satisfied with your purchase and have already used some of it, please reach out to our support team at info@cleangreen.com. We’ll be happy to discuss any options that may be available to you.

In some cases, we may only be able to offer a partial refund, but we'll always do our best to assist you!

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at info@cleangreen.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cleangreen.com and they will instruct you where to send your items.

Shipping Returns

To return your product, contact us at info@cleangreen.com and our team will instruct you where to mail your products.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

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CLEAN GREEN SHIPPING

Discreet Packaging Process: Worry-Free Ordering

Shop worry-free at Clean Green. We ensure your products are packaged discreetly and safely, with odor-proof plain white packaging.

We ship our products in protective, discreet packaging within 24 hours of an order. Orders on Fridays may be subject to delays depending on the delivery location and hours of operation of the shipping delivery service.

Our delivery and packing practices are designed to prevent people from seeing or smelling the contents of any order without fully opening it.

Fill your cart at www.cleangreen.com, and read on to learn more about how we discreetly, safely, and legally ship federally legal THC to customers across the U.S.

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